In order to update the Play Store app, go to Settings>About>Update Play Store. Usually, these issues are fixed with every update, but if you haven’t updated the app in a while you may have a tough time downloading new apps to your phone. It is common for the Play Store app to glitch and present some bugs over time. Go to Settings>Apps>Google Play Store>Force Stop.
Make sure there are no pending downloads while you’re doing this. If you’re in the middle of downloading an app from the store, it will get cancelled when the system force stops the app. If you’re trying to download a new update for an app but its Play Store page isn’t displaying it, try force-stopping the Play Store app. Advertisement - Force Stop the Play Store app Use a different router or ISP (internet service provider) and see if that works. This step is essential in figuring out whether the issue lies with the Play Store or your internet connection. If they both work fine, there’s nothing wrong with your internet connection. To check your internet connection open any webpage on the web browser, or use any other app that requires the internet. It is possible that Google Play Store may not be working on your phone due to a faulty internet connection.
Clear Google Play Store and Google Play Services Cache and app data.
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